Frequently Asked Questions

See the Human Resources Frequently Asked Questions during the COVID-19 Pandemic (pdf) for information about payroll and timekeeping, college assistants, benefits and contacts.

Pay-stub Distribution

To obtain your pay-stubs via NYCAPS set-up an account using either the How-To Video or the Employee Self-Service account pdf.


Notice To Employees Requesting to View Their Personnel File
Your personnel file and its contents are the property of the Borough of Manhattan Community College/CUNY.

How to Access your HR File
  1.  Submit an email from your BMCC email address ONLY to officeofhumanresources@bmcc.cuny.edu
  2. For authentication purposes, provide us with your DOB – (MM/DD) and the 4th to 6th digit of your SS#.
  3. Once verified, we will send you a copy of your personnel file.
  4. Please provide us with your cell phone number and your provider (AT&T, Sprint, Verizon and TMobile)
  5. Password will be sent to you via text

 If you wish to discuss the contents of your file, you may email Gloria Chao, gchao@bmcc.cuny.edu

Human Resources Informational Session Questions and Answers