Frequently Asked Questions

See the Human Resources Frequently Asked Questions during the COVID-19 Pandemic (pdf) for information about payroll and timekeeping, college assistants, benefits and contacts.

Pay-stub Distribution

To obtain your pay-stubs via NYCAPS set-up an account using either the How-To Video or the Employee Self-Service account pdf.

Notice To Employees Requesting to View Their Personnel File
Your personnel file and its contents are the property of the Borough of Manhattan Community College/CUNY.

How to Access your HR File
  1.  Submit an email from your BMCC email address ONLY to
  2. For authentication purposes, provide us with your DOB – (MM/DD) and the 4th to 6th digit of your SS#.
  3. Once verified, we will send you a copy of your personnel file.
  4. Please provide us with your cell phone number and your provider (AT&T, Sprint, Verizon and TMobile)
  5. Password will be sent to you via text

 If you wish to discuss the contents of your file, you may email Gloria Chao,

Human Resources Informational Session Questions and Answers