Employee Assistance Programs

CCA@Your Service

The CUNY Work/Life Program presented by CCA@Your Service is a confidential, 24/7 employee assistance program provider.  For additional information refer to the program flyer and their list of services. Call TOLL-FREE: 800-833-8707 or visit CCA online (Company Code: CUNY)


Our thoughts and prayers are with those impacted by the deadly shootings at a Tops Friendly Markets supermarket in Buffalo, NY, and at a church celebration in Laguna Woods, CA. While tragic incidents such as these are uncommon, they inevitably hit close to home and can elicit a variety of reactions, emotions, and concerns. Please be reminded that you and your family members have free, confidential access to support, guidance, and referrals for a variety of needs and concerns through CCA@YourService.  Please reach out confidentially to 800-833-8707. Counselors are available 24/7 ready to assist.  You can also log on to www.myccaonline.com for extensive information and resources. Read the tip sheet on common responses and coping strategies, call their toll-free helpline or visit CCA online (information above).


For anyone experiencing the impact of the Russia-Ukraine conflict, please know you are not alone. CCA@YourService provides services including free short-term counseling sessions and unlimited counseling by phone.  CCA@YourService can be reached confidentially at 800-833-8707. Counselors and work-life specialists are available 24/7 ready to assist. You can find continually updated information and guidance related to Ukraine under the News for You section of the member website at www.myccaonline.comIncluded is a list of local and national resources that may be able to assist in locating services, receiving aid, and providing support to Ukraine citizens, refugees, and those affected in neighboring regions and a lists of resources in Ukrainian and Russian.

Online Seminars

                  presented by CCA@YourService.  Located under: Online SeminarsWEBSITE: www.myccaonline.com|COMPANY CODE: CUNY.  CCA@YourService has monthly themes to support you around key work-life issues.  Starting on the date listed, each webinar will be available on-demand to all employees and their families.  

NYC Employee Assistance Program:

For additional information or to make an appointment email eap@olr.nyc.gov or call (212) 306-7660.  Extended hours (8 a.m. – 11 p.m. Monday through Friday). You can also connect with NYC Well for support 24/7 at nyc.gov/nycwell or 1-866-NYC-WELL.


FREE digital mental health resources* for the duration of the COVID-19 pandemic


Find an app to help with:

Wellbeing          Mindfulness          Depression          Anxiety

Stress                Substance Use        Pain


Coping & Wellness Tips

Practice self-care. Be kind to each other. Take five minutes to relax.
Let an NYC EAP Counselor help you breathe.

Mental Well-Being Resources


Suicide Prevention

There are many resources available to support your emotional well-being. If you or someone you know has been impacted by suicide or thoughts of suicide, please know that you’re not alone. CCA provides Free, confidential counseling support—for you and your loved ones—available 24 hours a day by calling CCA’s toll-free helpline 1-800-833-8707.  Please see the flyer for more information. Resources can also be found online at www.myccaonline.com.