Navigate360 for Faculty and Staff

Navigate360 is a tool that helps streamline communications with students, schedule appointments, and resolve minor issues before they escalate. As part of the collective effort to improve student outcomes, the college is encouraging all faculty to start using Navigate360.

Features of Navigate360 include:

• Appointment System
  Sync your calendar to display appointment availability. Options for drop in appointments and queues
• Summary Reports and Notes
  Manage caseloads and keep a detailed record of student progress and roadblocks.
• Campaigns
  Proactive outreach to a population in need of a specific intervention or action.
• Progress Reports
  Submit in-semester feedback on the progress of students in a course.
• Communication
  Email or text an individual or group of students.
• Student Search and Lists
  Advanced search capabilities with multiple variables. Pull as well as upload student lists.

Navigate360 helps improve retention and graduation rates by identifying areas of additional support needed for students to complete their degrees and streamlines communication with students. Using Navigate360, you can:

• Prioritize outreach and interaction with your students.
• Reach students using a granular-level advanced search.
• Efficiently email or text an individual or a group of students.
• Easily communicate with students in various cohorts
• Simplify intervention by aggregating previously disparate data into a 360-view of the student.
• Proactively contact students to arrange advising or other student support services.
• Send early alerts to discuss academic performance with students.
• Easily keep shared academic advising notes.

Data is pulled from CUNYfirst in a nightly run, starting at 6pm.  Any changes made to a student’s record by 6pm, will be reflected in Navigate the following day.

Yes, student notes in Navigate are part of a student’s educational record and subject to FERPA and subpoenas.

Navigate uses the Preferred Email address captured in CUNYfirst for students. CUNY employees will use their official CUNY email address.

All students are automatically opted in to text messaging. Texts will be sent to the preferred phone number being sent from CUNYfirst.

The course enrollment data for each college (ePermit courses, program of study, etc.) will be available in the site for that campus. User-entered data (notes, appointment summaries) will reside in the college site into which it was input and will not be shared across sites.

A category is a group of students that colleges may wish to track or communicate with; students may belong to several different categories. Every college created a set of categories as part of its implementation process based on what it deemed most useful for its Navigate site.