Achilles, W., Byrd, K., Felder-Strauss, J., Franklin, P., & Janowich, J. (2011, March).
Engaging students through communication and contact: Outreach can positively impact your students and you! Journal of Online Teaching and Learning, 1 (7).
Retrieved from: http://jolt.merlot.org/vol7no1/byrd_0311.htm
Ammendolia, M. (2011, Sept.). The online instructor’s challenge: Helping newbies. In Kelly, R. (Ed.). Faculty Focus: Special Report: 11 Strategies for Managing Your Online Courses. Magna Publications. Retrieved from: http://www.facultyfocus.com/wp-content/uploads/images/report-11-strategies-for-managing-online-courses.pdf
Angelino, L., Williams, F., & Natvig, D. (2007, July). Strategies to engage online students and reduce attrition rates. The Journal of Educators Online, 4 (2), 1-14.
Bart, M. (Ed.). (2012, Feb. ). Faculty Focus: Special Report: Online student engagement tools and strategies. Magna Publications. Retrieved from: http://www.facultyfocus.com/wp-content/uploads/images/FF-Online-Student-Engagement-Report.pdf
Bart, M. (2011, June 10th). How to make your online students feel connected? Faculty Focus. Retrieved from: www.facultyfocusmail.com
Bart, M. (2010, Feb. 8th). A checklist for facilitating online courses. Retrieved from: www.facultyfocus.com
Beyrer, G. (2010, March). Online student success: Making a difference. MERLOT Journal of Online Learning and Teaching, 6 (1), 89-100. Retrieved from: http://jolt.merlot.org/
Betts, K. (2009, March). Online Human Touch (OHT) instruction and programming: A conceptual framework to increase faculty engagement, connectivity, and retention in online education, Part 2. MERLOT: Journal of Online Learning and Teaching, 5 (1), 29-48.
Betts, K. (2008, Sept.). Online Human Touch (OHT) instruction and programming: A conceptual framework to increase student engagement and retention in online education, Part 1. MERLOT: Journal of Online Learning and Teaching, 4 (3), 399-418
Brown, R. (2011, July 18th). Community-college students perform worse online than face to face. The Chronicle of Higher Education. Retrieved from: http://chronicle.com/article/Community-College-Students/128281/?sid=pm&utm_source=
Center for the Study of College Student Retention (undated). Definitions. Course Retention. Retrieved February 29th, 2012 from: http://www.cscr.org/retention_issues_definitions.htm.
Hayek, C. (2012, Jan. 18th). How many faculty discussion posts each week? A simply delicious answer. Faculty Focus. Retrieved online from: http://www.facultyfocusmail.com
Harrell, I. (2008, Spring). Increasing the success of online students. Inquiry, 13 (1), 36-44. Retrieved from: http://www.vccaedu.org/inquiry/inquiry-spring-2008/1-13-Harrell.html
Hung, J., & Zhang, K. (2008, Dec.). Revealing online learning behaviors and activity patterns and making predictions with data mining techniques in online learning. MERLOT: Journal of Online Teaching and Learning, 4 (4), 426-437.
Jenkins, R. (2011, May 22nd). Why are so many students still failing online? The Chronicle of Higher Education. Retrieved from: http://chronicle.com/article/Why-Are-So-Many-Students-Still/127584/?sid=ja&utm_ source=ja&utm_medium=en
Kolowich, S. (2009, Oct. 30th). The new diagnostics. Inside Higher Education. Retrieved from: http://www.insidehighereducation.com/print/news/2009/10/30/
Mintzberg, H. (1983). An emerging strategy of “direct research.” In J. Van Maan (Ed.). (1983). Qualitative research (pp. 105–117). Newbury Park, CA: Sage
Morris, L., Finnegan, C., & Wu, S. (2005, 3rd Quarter). Tracking student behavior, persistence, and achievement in online courses. The Internet and Higher Education, 8 (3), 221-231.
Muilenburg, L., & Berge, Z. (2005, May). Student barriers to online learning: A factor analytic study. Open and Distance Learning Association of Australia, Inc, 29-48.
Nickles, G. (2006). Identifying measures of student behavior from interaction with a course management system. Journal of Educational Technology Systems, 34 (1), 111-126.
Norwin, L. & Wall, T. (2010, Jan. 18th). Best practices in online teaching: Don’t assume. Faculty Focus. Retrieved from: http://www.facultyfocusmail.com
O’Keefe, A., & Newton, A. (2011, Aug.). A holistic approach to online student services: Recruitment and Retention in Higher Education.
O’Keefe, A., & Newton, A. (2011, Sept. 1st). Followups: When is the best time to introduce new online students to available student services? Recruitment & Retention in Higher Ed.
Parker, M. (2009, Nov. 5th). Identifying at risk online students. Academic Impressions. Retrieved from: http://www.academicimpressions.com
Sull, E. C. (2011, Sept.). 10 ways to get reluctant and downright scared students enthusiastic about taking online courses. In Kelly, R. (Ed.). Faculty Focus: Special Report: 11 Strategies for Managing Your Online Courses. Magna Publications. Retrieved from: http://www.facultyfocus.com/wp-content/uploads/images/report-11-strategies-for-
Stanford-Bowers, D. (2008, March). Persistence in online classes: A study of perceptions among community college stakeholders. MERLOT: Journal of Online Learning and Teaching, 4(1), 37-50.
Tyler-Smith, K. (2006). Early attrition among first time elearners: A review of factors that contribute to drop-out, withdrawal, and non-completion rates of adult learners undertaking e-learning programmes. Journal of Online Learning and Teaching. Retrieved from: http://jolt.merlot.org/Vo2_No2_TylerSmith.htm
Udas, K. (2011, July). Improving completion rates for online students. Academic Impressions. Retrieved from: http://www.academicimpressions.com
Wilging, P., & Johnson, S. (2009, Oct.). Factors that influence students’ decision to dropout of online courses. Journal of Asynchronous Learning Networks, 13 (3), 115-127.