What Is Blackboard?
Online courses are hosted and delivered through Blackboard, and many in-person courses use it as well. You access Blackboard by logging in via CUNYfirst. Each course is organized slightly differently depending on the instructor and the modality (fully online, online, hybrid, or in-person).
Log in to Blackboard
Your Blackboard login info will be the same as your CUNYfirst username followed by @login.cuny.edu and your CUNYfirst password.
Blackboard After-Hours Support
Students and faculty with a pressing Blackboard question can now call Blackboard for assistance. This after-hours Blackboard support will be available by telephone:
Weeknights – between 8 p.m. and 8 a.m. the next morning
Weekends – all day and night on Saturdays and Sunday
1. Be sure to have the following information ready before calling:
- Your CUNY Login username (only the username)
- Your college email address (not personal email address)
- Your telephone number
- Course name
- Course number/ID
- Description of the Blackboard assistance you seek
2. Dial the following telephone number: 1-646-664-2024.
If you call this number between 8:00am and 8:00pm on weekdays, you will hear a message telling you to contact your help desk. Hang up the call and contact your campus help desk or Blackboard administrator.
- Watch Blackboard Videos
Learn how to use Blackboard’s digital tools in your courses by watching short videos are various topics.
- Help for Students
Get help with common issues that students experience with Blackboard Learn.
- Blackboard Open Hours
The Learning Resource Center is providing Blackboard drop-in hours:
Monday, Tuesday, Thursday and Friday from 1pm to 3 p.m.