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Junior System Support Engineer IT Support- Hourly


ISSUE DATE: 01/23/2018

CLOSING DATE: Open Until filled


I.T. Support Assistants support routine operations and problem resolution of computing and/or communications functions at a College or Unit. They work in technical support, applications development, operations, help desk, and similar environments, as well as in the field where equipment may be located. Work tasks include as:

• Operating, transporting, adjusting, and installing/configuring computing and related equipment

• Communicating with technology users and staff to understand, identify, document and resolve problems

• Performing simple repairs to computing and related equipment.

This job is in CUNY's Classified Civil Service.

The full specification is available on our web site at


Write well-designed, testable, efficient code by using best software development practices.

Create and maintain software documentation.

Integrate data from various back-end services and databases

A solid understanding of how web applications work including security, session management And best development practices.

Aggressive problem diagnosis and creative program solving skills.

Familiarity with some ORM (Object Relational Mapper) libraries.

Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.

Familiarity with event-driven programming in Python.

Implement performance and quality modules.

Identify bottlenecks and bugs, and devise solutions to these problems.

Knowledge of component data sheets and specifications.

Help maintain code quality, organization, automation

Assist BMCC collaboration team with nintex workflow & MSSQL administration.



High School Diploma, G.E.D., or equivalent Eighteen months of related full-time work experience or equivalent, such as completion of eighteen college credits in Information Technology Demonstrated English Language proficiency A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.


New Hire: $17.83/hr* Incumbent: $20.16/hr

This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.

Please mail a copy of your resume and cover letter to:

Office of Human Resources

Junior System Support Engineer IT Support- Hourly

199 Chamber Street S717

New York, NY 10007

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The City University of New York

Borough of Manhattan Community College
The City University of New York
199 Chambers Street, New York, NY 10007
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