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CUNY Start Program Support Specialist (4 positions)

JOB ID #: 8062

ISSUE DATE: 05/15/2013

CLOSING DATE: 06/19/2013


Provides educational development activities supporting a targeted academic program.

Assists in developing and preparing program offerings, curricula, guidelines, and related communications

Promotes program and advises students and College stakeholders on services, policies, and procedures

Advises faculty, counselors, tutors, administrators and others on program goals, activities, and best practices

Provides student services such as workshops, seminars, and advising sessions

Coordinates efforts of faculty, staff, and other service providers to monitor and assess utilization, student progress, and program effectiveness

Performs related duties as assigned.
CUNY Start is an intensive program for incoming college students, both high school and GED graduates, who need to increase their academic proficiency in reading, writing and mathematics prior to enrollment in college credit classes.  The CUNY Office of Academic Affairs, six of the University's seven community colleges and the College of Staten Island work collaboratively to provide students with an innovative approach to developmental education. CUNY Start is recognized for its carefully designed curriculum and pedagogy, ongoing professional development and a supportive approach to student development.

CUNY Start has proven to be highly effective at reducing and/or eliminating students' remedial needs within one semester.  In FY 12, CUNY Start served approximately 1,225 students at seven campuses.  In FY13, CUNY Start is expanding to an additional 8 full-time programs serving 1,850 students or 625 more students than in FY12, and by spring of 2014, it is estimated that CUNY Start will serve nearly 4,000 students, more than doubling in size.

The CUNY Start Program Support Specialist conducts comprehensive individual and group student orientations, information sessions, academic advising, performance feedback sessions and conferences, skills development seminars, workshops, recruitment/outreach events and other activities to enable successful program enrollment, completion, college transition, and matriculation.  Reporting to the campus CUNY Start Director, the Program Support Specialist manages a caseload of assigned students and cultivates and oversees their educational and advising plans.

Other duties will include but not limited to the following:

Provide academic and college success advice; skill improvement, college readiness and survival strategies; general guidance, coaching, mentoring, and career exploration advice.

Monitor, evaluate, document, and report on students' academic participation and progress, ensure compliance with guidelines, and manage records and files.

Advocate for students, intervene with appropriate program support services and referrals to faculty, campus learning resources and/or University student development services.

Deliver program curricula and create training manuals and educational support materials.

Coordinate weekly instructional team meetings with faculty, academic and administrative staff, and actively participate in campus and University meetings and training activities.

Participate in executing the program's daily operations and logistics.

Analyze program data, assist with evaluating goals, and develop measurement criteria to perform student learning outcomes assessments and create utilization reports.

May supervise and train full/part-time professional, academic and/or office support staff.


Refer to CUNYfirst for a more detailed list of qualifications.

SALARY: $42,873 - $59,608; commensurate with qualifications and experience.

Access CUNYFirst portal.

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Borough of Manhattan Community College
The City University of New York
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