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BMCC Service Corps Manager (Student Life Manager)

JOB ID #: 8076

ISSUE DATE: 05/08/2013

CLOSING DATE: 06/12/2013


Manages the development, implementation, monitoring, and evaluation of student programs and quality of life issues, promoting the personal development of a diverse student population.
Evaluates student needs and trends to develop a range of student services

Develops and administers specific programs and general activities in support of student needs

Develops relationships with college departments and outside community organizations to understand student needs and available development opportunities

Represents the College in campus-wide and university-wide groups and councils focusing on priority student issues

Manages staff, fiscal resources, and facilities supporting student affairs activities

Performs related duties as assigned.

The City University of New York will launch a major new University-wide initiative called the CUNY Service Corps in the fall of 2013.  The Service Corps will build on CUNY's legacy of service in New York City and on the programs currently in place offering experiential and service-learning, community service, and internship opportunities for students.  Service Corps projects will be focused on meeting the City's most pressing needs in four thematic areas: community and public health; built and green infrastructures; the education of children and adults; and economic development.  Service Corps projects will help support participating students' success in college and preparation for the workplace by making meaningful links between projects and college coursework and majors, fostering structured reflection among participants, and offering students valuable work experience and exposure to real-world careers.  Student projects will be during the academic year in community organizations, schools, government agencies, and working on research and planning efforts with individual CUNY faculty members.

To promote community-engaged knowledge, leadership, service, academic success, and workplace readiness, the CUNY Service Corps program will use New York City as a context for learning with opportunities for students to gain experience and develop skills in leadership, civic engagement, and advocacy. This spring, the University is identifying service projects and allied partner organizations and sponsor sites, along with participating colleges and students.

The CUNY Service Corps program at BMCC seeks an entrepreneurial and student-centered professional to serve as its campus Service Corps Manager to implement and promote the University's student service model and program fostering community engagement and responsible citizenship.  The Service Corps Manager will administer and expand the program's components, training, recruiting, and student employment functions via comprehensive planning, management, and assessment.  Working in partnership with students, faculty, administrators and staff members across various home and partner campus and University offices, plus external community partners, the Service Corps Manager will organize meaningful opportunities for students; seamlessly integrate the program into campus activities and priorities; deftly negotiate the usage of and access to campus resources; and diplomatically manage stakeholder relationships to sustain involvement.

Other duties include, but will not be limited to the following:

Lead campus-based informational and recruitment events and participate in University-wide activities.

Evaluate student applications for eligibility and coordinate group interview activities to identify and select 150-200 participants.

Implement the pre-service training curriculum to prepare students for engagements.

Advise students on engagement opportunities to ensure suitable matches for optimal learning and success.

Conduct regularly scheduled individual or group advising or debriefing sessions to engage students in meaningful reflections on and discussions about their engagement experiences, personal development, and community contributions.

Develop and implement an annual plan aligned with our campus mission, guidelines, and priorities and the program's tenets.

Manage the administrative, operational, and financial aspects of the program.

Manage data analysis and assessments to evaluate essential performance metrics and indicators of effectiveness.

Work with the campus and University offices to create effective communication strategies, channels, and materials.

Maintain a comprehensive database of student participants and community programs; prepare and submit all required program and student data reports and plans for campus and University reviews as scheduled.

Coordinate campus participation in program activities and participate in University-wide meetings to assess evolving needs.

Collaborate with site-based liaisons to facilitate appropriate and satisfactory student placements, services, and supervision; share campus and University-specific information; and ensure compliance with guidelines and record-maintenance.

May work evening/weekend hours as needed.


Refer to CUNYfirst for a more detailed list of qualifications.

SALARY: $55,602 - $68,024

Access CUNYfirst portal.


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The City University of New York

Borough of Manhattan Community College
The City University of New York
199 Chambers Street, New York, NY 10007
212-220-8000 | Directory

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