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Academic Student Support Specialist - CUNY Start (2 positions)


JOB ID #: 5802

ISSUE DATE: 05/22/2012

CLOSING DATE: 07/11/2012


Provides educational development activities supporting a targeted academic program.

Assists in developing and preparing program offerings, curricula, guidelines, and related communications

Promotes program and advises students and College stakeholders on services, policies, and procedures

Advises faculty, counselors, tutors, administrators and others on program goals, activities, and best practices

Provides student services such as workshops, seminars, and advising sessions

Coordinates efforts of faculty, staff, and other service providers to monitor and assess utilization, student progress, and program effectiveness

Performs related duties as assigned.

CUNY Start is an innovative college transition program that provides intensive preparation in academic reading, writing, math, and college success. The program enrolls CUNY students who have been accepted to college, but are not yet ready for college-level work based on their scores on the CUNY Assessment Tests.  CUNY Start offers two program models: a full-time program for 25 hours a week that provides advisement and instruction in both math and writing/reading and a part-time program for 12 hours a week that provides instruction in either math or reading and writing. Both programs are supported by well integrated academic advisement components. The program is overseen by the University Office of Academic Affairs in partnership with seven CUNY colleges.  This year, CUNY Start will expand to serve nearly 1,300 students.

The CUNY Start Program Support Specialist conducts comprehensive individual and group student orientations, information sessions, academic advising, performance feedback sessions and conferences, skills development seminars, workshops, recruitment/outreach events and other activities to enable successful program enrollment, completion, college transition and matriculation. Reporting to the campus CUNY Start Director, the Program Support Specialist manages a caseload of assigned students and cultivates and oversees their educational and advising plans.

Other duties will include but not limited to the following:

Provide academic and college success advice; skill improvement, college readiness and survival strategies; general guidance, coaching, mentoring and career exploration advice.

Monitor, evaluate, document and report on students' academic participation and progress, ensure compliance with guidelines, and manage records and files.

Advocate for students, intervene with appropriate program support services and referrals to faculty, campus learning resources and/or University student development services.

Deliver program curricula and create training manuals and educational support materials.

Coordinate weekly instructional team meetings with faculty, academic and administrative staff, and actively participate in campus and University meetings and training activities.

Participate in executing the program¿s daily operations and logistics.

Analyze program data, assist with evaluating goals, and develop measurement criteria to perform student learning outcomes assessments and create utilization reports.

May supervise and train full/part-time professional, academic and/or office support staff.


Refer to CUNYfirst for a more detailed list of qualifications.


SALARY: $42,873 - $59,608; commensurate with qualifications and experience.

Access through CUNYFirst Portal.

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Borough of Manhattan Community College
The City University of New York
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