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Technical Support

The E-Learning Staff Can Help You With

  • Blackboard access and use
  • E-Portfolio access and use
  • Assistance using online learning technologies (blogs, wikis, podcasts, social networking sites, multi-user virtual environments, and other online software and programs)

Contact E-Learning at (212) 220-8126 or at esupport@bmcc.cuny.edu. Please provide your full name, date of birth, and the course and section with which you are having an issue.


Student Accounts

BMCC and CUNY offer you many ways as a student to stay connected with your professors and peers, as well as stay active in the CUNY Community. It is important to remember your BMCC Portal and CUNYfirst accounts. Here are some tips to remember your accounts and what they do for you as a student:

1. CUNYfirst

  • Search and Enroll in Classes
  • Check Grades
  • Drop and Withdraw from Classes
  • Check Unofficial Transcripts
  • View Tuition Balance & Payments
  • ePermits
  • Degree Works
  • Blackboard

For CUNYfirst log-in assistance, visit the Service Desk in S141, call (212) 220-8379, or email servicedesk@bmcc.cuny.edu

 

2. BMCC Portal

  • Student Email
  • Federal Work Study Information
  • Library Databases
  • Campus Wi-Fi
  • Campus Computers
  • Digication e-Portfolio

For BMCC Portal log-in assistance, visit the Service Desk in S141, call (212) 220-8379, or email servicedesk@bmcc.cuny.edu


Microsoft Office

As a BMCC student, you can download Office 365 free of charge through your BMCC Portal. You will have access to Microsoft Word, PowerPoint, and Excel. Please contact the Service Desk at (212) 220-8379 to set up your BMCC Portal and install Office 365 on your personal computer.

E-Learning Center

199 Chambers St, Room S510a
New York, NY 10007
Phone: 212-220-1243
Email: elearning@bmcc.cuny.edu

Hours of Operation:
Monday-Thursday: 9:00 a.m. – 7:00 p.m.
Friday: 9:00 a.m. – 5:00 p.m.
Saturday-Sunday: 10:00 a.m. – 5:00 p.m.

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